Excellent location just above charing cross station and 2 min walking distance to embankment station or trafalgar square. Also 5 min walking distance to covent garden. Staff members are friendly and helpful, they offered me early check-in at 7am upon my arrival from a 12 hr long haul flight. I am happy to have chosen to stay in this hotel for 6 nights in london :)
I stayed 8 days there. It is conveniently located, within walking distance of 3 underground stations and several bus stops. The room is spacious but my room faced the backyard with no view at all. The staffs are helpful and polite. Although the hotel is smoke-free, I always found people smoking right in front of the entrance to the hotel so that I either had to inhale the smoke or cover my nose whenever I returned to the hotel.