Kids club lack of toys and facilities, do not expect anything there.
Swimming pool at 3rd floor is small.
Walking to Juncelong takes 15 mins, with kids maybe 20 mins.
Its not noisy in my room as its not close to hard rock hotel. But its facing holiday inn, the road down there would be noisy when cars pass by.
Breakfast is OK but it charge kids aged 4 or above THB 200 which is not good. Usually kids are free under 6.
I stayed at three differet hotels (locations) this time, and spent the last day at The Shore and i wished I've stayed there throughout the whole trip!! The room look exactly like the picture but with breathtaking view. The room and in suite pool was very clean. since the room is on the hills, they send buggy to your room any time you need to go out, and they will offer the ride with a smile anytime they see you walking or leaving their restaurant. Some 5-star hotel will make you feel like you need to spend more money to feel like you are actually at the 5-star, but not this place. after you book the room, they pamper you like everyone is a special guest. They offer free afternoon snack and drinks at their restaurant, and sent another afteroon tea to our room and fresh towel at the afternoon. The staff are all very friendly and professional, the restaurant food is not over-priced and the view is breathtaking. There are two other hotels of their chain and you can use all their pools and facility if staying at The Shore. I would definetly come back again and totally recommend to anyone want to visit Phuket.