my family stayed at this hotel for a week for summer vacation. the hotel is just next to airport but far away from phuket down town. hotel provides shuttle bus to down town but it is chargeable and only once a day.
Execellent service in reception, room cleaning, dining, booking service. Although when I checked in, it was low season and the pool and spa area were under maintenance, they provided every alternatives to me and made me feel I was not only living at Dusit Thani but in the whole area, enjoying different hotel's service in the area.